RCN Learn logo
Sign up
  • Home

Care Home Journey

Last quality assured: 27/08/2025
5-minute read

Downloaded content date

PDF created on: 16 May 2026.
Downloaded from: https://uatlearncyan.rcn.org.uk/Search/Care-Homes-Topic-Page/Care-Homes-Topic-Page/Care-Home-Journey.
Please check: https://rcnlearn.rcn.org.uk for a more up-to-date version of this content.

Last reviewed: 27/08/2025

Care Home Journey

Care Home Journey

An illustration of three women

Follow a resident’s care home journey, through from pre-admission to end of life care. Find out more about risk assessments, short stays, discharge, acute admission, and the role of nursing staff when supporting residents, families and nursing colleagues.

Each section demonstrates the role of nursing staff when supporting the resident, their families and nursing colleagues at a particular stage of the resident’s journey. The resource provides real life scenarios signposting to high quality, evidence based resources to answer the clinical questions that frequently affect those caring for older people.

Introduction to characters

John and Graham

John is an 86 year old man, a retired mechanic who loves the physical act of fixing things, improving machines, fiddling with clocks and household objects to make them run more smoothly.

John is living with chronic respiratory disease and dementia and this has restricted his life outside his home. His memory difficulties mean he sometimes forgets to switch things off or eat properly. John also has an arterial leg ulcer and frequently experiences tremendous pain; recently he has not been able to take analgesia safely.

His neighbours have become aware of his difficulties as he has stopped taking his dog Graham out for walks, and now they can see Graham has destroyed John's garden. John is a realistic man and understands that despite the increasing care he is having at home, his memory loss is impacting on his quality of life and safety.

John's respiratory specialist nurse recently examined him and has explained he will now need oxygen. Following a discussion with a social worker, the district nurse, who has worked with John for a number of years, has asked John if they might all meet together to discuss the options available.

The meeting is open and honest, John is supported by his neighbours and acknowledges that he needs further help as his quality of life is deteriorating. Following assessment, he agrees to go to Red Cedars, a care home with nursing nearby.

Seema

Seema is an 86 year old Gujarati lady who has been cared for by her family for many years. She speaks a little English and now has severely reduced mobility and frequently suffers falls.

Seema enjoys preparing meals, attending temple and being in the company of her great grandchildren. Sadly Seema has started displaying distress in the evenings and despite expert intervention this has not been fully resolved.

Seema has a diagnosis of vascular dementia as well as heart failure and experiences urinary incontinence. Recently Seema has been distressed to the point where she started to throw objects and the family feels it is unsafe for her to remain at home. They are very troubled about not being able to care for Seema and having considerable support from social care services.

Following a mental health review and in discussion with her CPN and social worker, Seema is going to Red Cedars for a two week respite stay with ongoing CPN intervention and trial of medication.

Jane and Eileen

Jane has lived with her friend Eileen for 50 years. Jane is a retired nurse as is Eileen; they have been caring for themselves without any social care support for the last 10 years, largely due to their professional knowledge and skill.

Jane is diabetic with very erratic blood sugars, she now has a diagnosis of moderate cognitive impairment, and has recently started to experience seizures. This combination has meant that Eileen who is living with frailty is unable to continue to provide a level of support that Jane needs.

Jane has decided to fund her own care in the care home with nursing at Red Cedars whilst Eileen remains in their apartment.

Eileen is still able to spend much of her time with Jane in the nursing home.

Sue

Sue has had a long career in nursing, initially as a registered nurse in acute trusts. She then qualified as a district nurse and v100 prescriber, and worked in rural Wales.

She is now a senior member of the care home team with a special interest in end of life care. Sue also provides childcare for her daughter’s child one day a week and enjoys a flexible working pattern.

Sue is currently experiencing some health issues related to her menopause but remains very committed to her career and the residents at Red Cedars.

Danilo

Danilo is a staff nurse who has come to work in a care home from the Philippines; his wife and children remain there.

Danilo is keen to progress his career and would like to live in the UK permanently.

Danilo enjoys the family based culture that is evident in a care home environment.

Rachel

Rachel is a recent school leaver who is working in a care home as a volunteer to improve her CV.

Rachel has not considered a career in health or social care but volunteered because her school had links with the home and it was only in the next village.

She now works at Red Cedars as a nursing assistant. Rachel is keen to develop and enjoys learning.

Resource lead

Contact details for the resource lead:

S

Sally

Wilson

Last quality assured: 27/08/2025
5-minute read
Last updated date 16/04/2026